The
globe has now reached a stage when more technological innovations and
developments are supporting modern culture and enabling people to purchase,
sell, and even interact all in one location. The main driver of this
modernization, which made room for digitalization, is advancements in
technology and the internet. The global trend of new developing technologies,
changes in client preferences, the world of open banking, and economic
pressures have all had an impact on the banking business. These factors are
also changing the overall banking structure. Financial technology (FinTech) is
one of the most significant and quickly developing developments in the
financial sector today. The establishment of value-oriented management in all
fields of activity, as well as a significant shift from cost to value
management mechanisms, is urgently required. In contrast, digital
transformation is the process of moving away from paper-based banking and into
a digital one, marking a radical change in the way financial institutions
interact with their customers and gather information about their needs.
Additionally, a thorough grasp of digital customer behavior, choices,
preferences, goals, objectives, etc. is a prerequisite for an effective digital
transformation. Major shifts from a product-centric to a customer-centric
perspective in enterprises are also brought about by this transition. Recently,
people have become completely reliant on technology and the internet to meet
their daily demands. Accelerating the digitalization process in all areas and
industries that apply digital concepts is the ability to get things done
quickly. The current research study addresses the adoption of digital banking
in the current environment as well as the current situation of the industry.
Studying the current condition of online banking is crucial given that the idea
of e-banking first emerged approximately three decades ago. The information was
gathered from a variety of sources, including academic journals, GOI
publications, numerous RBI bulletins, and other reliable websites and relevant
sources. The research's findings imply that the overall picture of financial
inclusion is highly susceptible to change as a result of digital banking. The
unbanked economy can also be brought into the mainstream much more quickly
thanks to the ease of using digital banking.
Please enter the email address corresponding to this article submission to download your certificate.

