The impact of workspace design on office managers/secretaries satisfaction and productivity: A case study of federal polytechnic kaura namoda, Zamfara State
Maikudi Shehu Musawa
The workplace entails an environment in which office manager performs his work where results can be achieved as expected by management. Nowadays, workspace design is one of the most critical factors for employee’s productivity. Today’s workplace is different, diverse and constantly changing. Issues related to the workspace design are significantly neglected in organizations. The paper reviews the literature from the office environment perspective. This approach enables the researcher to give a better understanding of the social context of offices. The literature review establishes the need to link office professional’s productivity with the office environment. The main purpose of this research is to study the effect of workspace design on office managers/secretary’s satisfaction and productivity in Fptknd, Zamafara state. The target respondents of this study include OTM department, in FPTKND as less care is given to them and more attention is given to administrative block in the polytechnic. A structured survey was distributed among the departments. The results of this study provide important evidence of the impact of the physical work environment on office managers satisfaction and productivity. The findings revealed that the most satisfied and most productive office managers at FPTPKND are those who have the highest level of favorable physical work environment. Results demonstrated that employees believe that effective workspace design will enhance their productivity.